Changelog

Follow up on the latest improvements and updates.

RSS

Ready for a more precise & scalable way to manage your most important date ranges on Wheelhouse?
This update is going to take your revenue management to the next level, and we’re excited to
finally
share these capabilities with you (as this was not an easy build!)
Here are the top 4 things to know about your new
Events & Seasons Configuration
:
#1 Highly customizable Events & Seasons
Your new Events & Seasons can be created to handle any important time range.
  • One time
    : Create an easy way to manage an upcoming festival or one-off event
  • Multi-Year
    : Or, create an event that includes the next 3+ years for a major holiday
  • Year-over-Yea
    r: Or, create an event or season that repeats year-over-year
To create these, visit your
Events & Seasons Configuration
on either the Listing or Portfolio Settings views.
Click into
Events & Seasons
to create your first Events and/or Seasons.
Once you have navigated to this section, click “
Add Event
” or “
Add Season
”.
Next,
add a name
&
build out date ranges
for any event or season.
For now, the one important distinction to note is:
  • Seasons can not overlap other Seasons.
  • Events can overlap Seasons, and even overlap other Events
Example Image:
Creating an Event with multiple date ranges over the next 3 years
#2 Instantly available across every Setting 🥳
Now, the real magic begins…
Once created, Events & Seasons are now available as sub-rules on every setting.
  • Want to set a
    Minimum Price
    for
    all major Events
    ?
  • Or, activate
    Historical Anchoring
    for
    High Season
    ?
  • Or, lower your
    Minimum Stays
    policy for the
    Shoulder Season
    ?
Visit any of your settings (e.g. Minimum Prices) and you will now see
Event & Season sub-rules options
.
Now, you can quickly customize these important date ranges with exceptional precision.
Example Image:
Viewing and updating Min Price Rules for all of your upcoming Events
#3 Customizable Base Prices for every Event or Season 😍
For a long time, your
Seasonality Setting
has allowed you to
modify your Base Price
.
Specifically, if you chose to leverage “Rule-Based Seasonality” you could set unique Base Prices, by month.
Now,
every Season or Event
you create can have its
own Base Price
.
This means you have a lot more control when creating your ideal rate strategy.
Example Image:
Setting up custom Base Prices for any Season or Event
#4 Create across 1 to 1,000+ listings
Yes, you can create Events & Seasons from your Portfolio pages.
  • Setting up a market with an Event or Season?
  • Or, just hear of a soon-to-be announced event that will impact a particular neighborhood?
  • Or, want to create a Seasonal Min Stay rule for your larger homes?
Simply scroll over to your Events & Seasons Settings column to create Events or Seasons across multiple listings 🏃‍♀️
Example Image:
Filter to a market (or, any view) and add an Event to all the selected listings
Additional Functionality Notes:
Your current setup still works perfectly!
  • When you create a new Event or Seasons, they will interact seamlessly with your existing Sub-Rules
  • If you have rule-based Seasonality setup currently with month-specific pricing, when you add an Event or Season, these will/can overlay your existing monthly rules
  • Of course, you can remove your Monthly Rules and leverage only Seasonal/Event rules, as well.
You can stack Events on Seasons
  • As noted above, Events can stack on Seasons. For example, you could create a Winter Ski Season, and quickly setup a 4 night Min Stay policy
  • Then, you can create a Winter Holiday Week which overlaps that season, and enforces a 7 night Min Stay.
  • And, Events can even stack on Events (perhaps for a major festival where you want to protect the week AND the weekend, even more so)
  • Seasons can not overlap with - or stack on - another season… a configuration decision we stand by :)
You can Copy/Paste Events & Seasons
  • Have a new listing?
  • From the Portfolio Settings Page, you can quickly add your Events & Seasons to this new listing.
  • Simply select an existing listing, and click the “Copy Settings” to add existing Event & Seasons to the new listing.
  • You can event copy Sub Rules (e.g. “Min Stays for New Years Eve”) as well.
image
Chapter 1: Wheelhouse Revenue Management Guide
Today, we are launching Chapter 1 of the
Wheelhouse Revenue Management Guide
.
Background:
Over the last few months, team members at Wheelhouse have been collaborating on creating content that likely reflect the most comprehensive guide ever created for our industry.
It’s designed to help anyone anyone from a beginner to an expert advance their skills in Revenue Management, all within a few short chapters (okay, and some additional practice!)
Chapter 1: Foundation
(Link)
Key terms, concepts, and tips for portfolio organization.
Coming Next!
Chapter 2: Identify
Leveraging data, tools, and processes to identify opportunities to earn more revenue.
Chapter 3: Intervene
Adjusting your strategy once you've identified a revenue opportunity.
Chapter 4: Communicate
How to communicate your portfolio strategy and performance perfectly.
Chapter 5: Processes
Building scalable processes to strengthen your performance.
Education + Free Access, FTW 🚀
And, you might know that Wheelhouse recently made our Performance (Business Intelligence!) product free to anyone. Leveraging your free performance page will help you get a lot out of this guide.
Create your free account to start leveraging this guide & your free product to start maximizing revenue today!
image
Today, Wheelhouse launched an update to our Pricing Engine (Version 8.3), that will improve your Day of Week pricing recommendations.
We announced this change last week, in conjunction with sharing a new pricing engine preview functionality, to enable all customers to review upcoming pricing engine changes before they go live. Read More here.
Visualizing current & upcoming pricing engine results in the Calendar Pricing chart
Expected Model Impact:
  • This update will
    better calibrate
    your
    Day of Week
    pricing
  • For almost all listings, you will see
    more variance
    between your
    weekday vs. weekend
    prices.
  • For almost all listings,
    weekday prices
    will
    decrease
    , and
    weekend prices
    will
    slightly increase
    .
Want to change your Day of Week Settings?
This model will only impact your Day of Week pricing strategy.
Therefore, as you likely know, you can quickly adjust or customize your Day of Week strategy from your
Settings views
, either on the listing or portfolio level.
Adjusting a Day of Week Setting
As of today, Wheelhouse has launched a new
Preview
functionality.
This functionality is designed to help you, your teammates, and other stakeholders better prepare for Pricing Engine updates.
Preview Upcoming Pricing Recs
From now on, when updating your Pricing Engine, we will preview your new recommendations on each listing’s Pricing Chart.
For now, we’ve added these previews to the
Basic
and
Advanced
chart views.
We added the pricing preview to these views as they are the default for almost all customers.
Example Image: Reviewing the data for current and upcoming prices on your pricing chart
The First Step of “Pricing Engine Previews”
We should note that this is just the first step in our efforts to make it easier for you & your team to handle pricing engine upgrades.
As of now, this functionality allows you to:
  • Preview your new recommendations
  • Test settings/rate changes you might want to make
In the future, we expect to enable:
  • More quickly analyze any pricing engine update across your whole portfolio
  • Export both models for analysis on your own terms
  • More!
We look forward to continuing to invest in this infrastructure for you.

improved

Portfolio

Settings

Calendar

Accelerated Tagging

Accelerate your portfolio management with updated Tagging capabilities
Tagging listing just got much easier. Let’s quickly walk through this new and improved functionality.
📹 Watch a quick demo below
#1 - Streamlined Tag Management
Now you can
Create, Edit and Save
tags - all within the same interface.
And, when you select multiple listings, you can now quickly see how many listings have a particular tag, and either add or remove that tag from all listings.
When you create or edit tag, that tag will now be clearly visible at the top, as well.
#2 - Tags are now available on Listing pages
In the past, all tag management was done from your portfolio pages.
Now you can add tags from any listing page, as well.
The new
creating/editing
capabilities you have on the portfolio view are mirrored at the listing level, ensuring you can navigate this unified interface with ease.
Thank you for the feedback that helped us on a design turn for this key functionality.
We love any design ideas/work that make Wheelhouse faster and easier to navigate, so we hope you like the updates!
Have you ever pushed “
undo send
” after sending an email 📧?
You asked us to bring this same protection -
instant undo
- to your
revenue management
, and we agree it’s a great add!
Now, when you make a rate or setting change, you will have the option to cancel that action for up to 3 seconds (the default buffer time).
For example, just dropped prices 50% when you meant to drop them 5%?
No worries!
Click “
Cancel
” in the upper right of your screen, and we’ll undo that action and get you right back to work.
📽️ Check out how to undo below!
Want to customize your Timeout?
On your
Profile page
, you can adjust the number of seconds that the “cancel” option appears.
By default, the “cancel update” will last for 3 seconds after each change.
However, you can increase or decrease/eliminate this timeout on your
Profile page
(accessed from the dropdown in the upper right, next to your username).
This delay can only be set as high as 15 seconds (much more time than we expect you’ll need!)
Fresh on the heels of the new dashboard, we added a few helpful updates to your dashboard.
Filters are Live!
You can now leverage any/all of your
filters
(along with your
segments
!) on your dashboard.
Your
filter options
include helpful slices of your portfolio such as:
  • Tags (The most requested add, for sure!)
  • Listing Attributes (bedrooms, room type, markets, etc.)
  • Future Performance Metrics (revenue, occupancy, etc.)
  • Past Performance Metrics (rev, occ, etc.)
And, since your metrics, bookings, and notifications update based on your filter criteria, staying up to date on your portfolio’s performance is now easier than ever!
Revenue & Booking Performance Summary
Additionally, your
Recent Booking table
got an upgrade.
You now have an aggregated view of your
bookings & revenue
, detailing your earnings over the past 1, 3 or 7 days.
Simply click on the dropdown arrow to adjust/toggle how many days you want to review.
Lastly, as you leverage search, segments or filters, these revenue metrics will update to reflect revenue and bookings for your current view on the dashboard.
Reservation Page Links
Moving forward, all reservations in your Bookings Table will be linked to each listing's reservations tab.
Click any reservation to get more details and review your upcoming bookings.
We just added a new Portfolio Calendar view (heat map!) designed to help you review & evaluate recent price changes for all of your listings.
To activate your
Price Change Heat Map
:
  • Visit your Portfolio Calendar page
  • Click on the “Display” button in the upper right
  • Toggle ON the “Price Change, past week” view
Color Code:
  • Decreased changes are shown with a blue gradient
  • Increased changes are shown with a pink gradient
This Heat Map view will make it much easier to see what dates & date ranges have changed - and by how much - over the last 7 days.
While useful during any week, we hope it assists in making sure our recent (and future) pricing engine updates can be perfectly aligned with your optimal strategy.
Wheelhouse is committed to bringing best-in-class and transparent pricing engine research to our customers.
However, we recognize that major pricing engine updates can reflect a significant operational impact on your portfolio.
Therefore, we are working to create a new approach to enable your team to more thoroughly evaluate & upgrade your pricing engine on your terms.
While this upgraded approach requires UI and infrastructure work that we are still researching, we have determined this new Pricing Engine represents too much of an improvement to delay it’s launch.
In the coming months, we look forward to launching better interfaces, alerting, and blending approaches to keep delivering the best possible Wheelhouse experience to you & all of our customers.

new

Portfolio

Settings

Performance

Dashboards: Your New Panoramic View

Woot!
Wheelhouse now has Dashboards 🥳
Let’s detail some of your new capabilities and features you can immediately leverage.
Key Capabilities:
Performance Intelligence
for any
Segment or View
🧠
  • Your dashboard now has performance metrics for your whole portfolio
  • And, your performance metrics update for any filter, segment or individual property
Quick Links
, so you can
navigate Wheelhouse with speed
! 🚤
  • Quick Links are now live - to stitch your dashboard to the right views of you portfolio
  • Dive into deeper analysis or updates precisely, whenever you please
Sort & Analyze
with ease, via
your updated Listing Table
🪄
  • Your Listing Table is now customizable
  • Personalize your login experience, or update your listing table live to find listings that need more attention.
Key Components:
💰 Recent Bookings Tracker
Quickly get a pulse on how your portfolio & market are selling
  • Highlight your recent bookings, including the revenue, lead time, dates & more
  • This view - like all other views - updates when you filtered your dashboard
  • Click quickly into the Performance Page to explore more
📈 Real-Time Performance Metrics
Real-time performance views, for any slice of your portfolio
  • View your portfolio KPI, including Revenue, Occupancy, Lead time, and more.
  • Modify your KPIs to see upcoming months, recent pickup, and last year’s performance.
  • Your metrics will update automatically as you filter & select properties to view
🧮 Advanced Listing Table
Your listings table just got a lot more useful
  • Now, you can customize your table view, adding/removing ~100 metrics from your view
  • Easily sort by any of these metric, to quickly isolate strong or weak performing listings
  • You can now load more listings on your dashboard
⏰ Notifications
We’ve created more space to provide you with timely notifications
  • In the coming months, we’ll be making it much easier to stay up-to-date your portfolio.
  • Keep an eye on this section for more soon 👀
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